The Account Manager will be a part of an integrated client services team and work closely with the design and digital studio. You will also work closely with clients to understand their business and objectives, and offer creative and strategic input to propose the right solutions, whilst working with the internal teams to deliver campaigns on time and to budget.
Job Title: Account Manager
Business unit: Client Services
Reports to: Client Services Director
ABOUT THE COMPANY
alan. agency is an insight-led creative marketing agency working with some of the leading brands in B2B and place + space, with one goal, to break the mould and redefine marketing.
As part of the independent and privately-owned Raconteur Group, alan. agency recently acquired award winning place + space specialists Sectorlight.
We are a team of marketing and brand experts, inspirational creatives, digital-doers and storytellers, passionate about bringing brands to life. We now have an enviable international team of bright minds across our offices in London and Dubai.
We work with leading brands in the world of Technology, Financial Services, Destination marketing, Luxury Real-Estate.
Research, strategy, creative and content. Our unrivalled access to C-suite data makes us the most truth-driven agency group in B2B and placemaking. This, with our provocative ethos, attitude and practice is what sets us apart.
WHO WE WORK WITH & WHY JOIN US
AWS, Mastercard, SAP, Google, Grant Thornton and KPMG, The Royal Atlantis, WeWork, Knight Frank, Mandarin Oriental, EcoWorld & W Hotels.
Our agency has doubled in size in the past year – whilst adding more huge logos to our already impressive client roster alan. is a seriously exciting place to be right now. We’ve got big plans for the coming year and you will have the opportunity to make your mark in an ambitious agency that’s all about producing stand out work that breaks the mould. We offer a competitive salary and benefits package and we have a flexible hybrid working policy in place.
ABOUT THE ROLE & PERSON
As one of our Account Managers, you will be a part of an integrated client services team and work closely with the design and digital studio. You will also work closely with clients to understand their business and objectives, and offer creative and strategic input to propose the right solutions, whilst working with the internal teams to deliver campaigns on time and to budget.
You will be the day-to-day client lead on a portfolio of accounts, managing client comms, timelines/deadlines, costings, liaising with suppliers etc. You’ll be project managing campaigns, ensuring they are on brief from concept to delivery, plan ahead and anticipate problems, adapting accordingly when required.
You’ll be comfortable building and maintaining relationships with key client stakeholders at all levels and be able to understand your client’s business and objectives.
You will have experience with work-flow management, liaising with studio planning/resourcing, internal creatives and external suppliers where needed. You will be comfortable with financial management – maintaining tight cost control on projects, being able to accurately report on project financials and revenue forecasting.
You will ensure that project deadlines and budgets are met, communicating and seeking approval of any changes to these, plus maintain accurate records of meetings, decisions, next steps and then action those.
SKILLS & EXPERIENCE
Experience as an Account Executive or Account Manager within an agency environment is necessary.
Experience working with clients in either the Tech, Financial Services, Destination marketing or Luxury Real-Estate sectors is preferred.
Ability to work both independently and within a team environment with great attention to detail, planning and problem solving.
Vitality - Private health care and dental insurance
25 days holiday per annum, +1 additional day holiday for each year worked at the company (capped at a max of 3)
Flexible hybrid working policy
Discounted gym membership and a range of wellness deals through Vitality
Perks at Work subscription
Wellbeing - full service Employee Assistance Programme, access to meditation apps
Day off on your birthday
Cycle to work scheme
Early finish on Fridays
Enhanced maternity, paternity and adoption leave.
If this sounds like the job for you we would love to hear from you! Please send your CV to our Head of Talent at: email@example.com
At alan. we recognise that diversity is critical to our continued success, growth and enjoyment at work. We seek to hire, develop and retain the most talented people from a diverse candidate pool, and therefore encourage applications from all suitably qualified candidates regardless of their age, race, sex, disability, religion/belief or sexual orientation.